1. Scope
These Business and Partner Terms apply when you use Labooka to run a business on the platform: listing a business, managing a schedule and team, messaging clients, publishing a Labooka-built website, using AI features, and buying a Labooka Pro subscription or Labooka Credits. They apply in addition to the Consumer Terms of Use (/terms) where you also use Labooka as a client, and together with the Privacy Policy (/privacy) and the Refund and Billing Policy (/refund-policy).
2. Who may open a business account
You must be at least 18 years old, and you must have authority to enter into these terms on behalf of the business you register. You are responsible for everything done in your business account, including by the team members you invite and the roles you grant them.
3. Your business information and content
You are responsible for the accuracy of your business profile, services, prices, working hours, staff information and policies, and for having the licences and permissions your services require. You keep ownership of the content you upload - photos, logos, service descriptions, client-facing texts - and you grant Labooka a non-exclusive, worldwide, royalty-free licence to host, store, reproduce and display that content solely to operate and display your own business presence, services and bookings on Labooka, including your Labooka-published website, your listing in search and discovery, and the messages you send to your own clients through the platform. Labooka does not acquire the right to use your content in its own advertising or promotional materials. If we would like to feature your business, we will ask you for separate permission first. You confirm you have the rights to the content you upload, including the consent of any identifiable person shown in it.
4. Labooka websites and templates
If you publish a website through Labooka, the templates, layouts, components and underlying software remain Labooka's. You receive the right to use them to publish your own business site while your account is in good standing. Your own content in that site stays yours under section 3. You are responsible for the legal compliance of the site's content, including prices, claims and any legally required notices about your business.
5. Labooka Pro subscription
Labooka Pro is a paid subscription for the business tools on the platform, purchased for a billing cycle you choose (for example monthly, quarterly, semi-annual or annual) and paid in advance for that whole cycle. Pricing depends on the number of licensed specialist seats you select and on the cycle you choose; the price applicable to your purchase is shown before you pay.
- One subscription covers one business contract, with one billing cycle and one renewal date. Specialists are licensed seats within that contract, not separate subscriptions.
- Adding seats during a cycle is a separate purchase that inherits the current cycle and renewal date; it does not extend the paid period.
- Renewal is manual. We do not store your card and we do not charge you automatically. Your paid period runs until its end date; to continue, you purchase the next period yourself. You may pay for the next period in advance, in which case it starts on its own when the current period ends because it has already been paid.
- When a paid period ends without a new purchase, the Pro tools stop being available. Your account, business profile and core booking functionality remain, subject to the free functionality available at the time.
- A free trial, where offered, is for a limited period (currently 30 days), requires no card, and does not turn into a charge when it ends.
Payments for Labooka subscriptions and credits are processed through Labooka's connected payment provider. Prices are stated in Armenian drams (AMD) unless shown otherwise.
6. Labooka Credits
Labooka Credits ("LC") are prepaid internal platform units used to pay for usage-based features - for example SMS, WhatsApp and email messages sent to your clients, and AI actions. Their product behavior is as follows:
- Credits are internal units of the Labooka platform and can be used only for the Labooka features for which they are accepted.
- The number of credits each action consumes, and the price of each credit package, are shown in the platform before you buy or send, and may change with notice as described in section 11.
- A Pro subscription includes a periodic credit allowance. Purchased credits and included allowances may behave differently: credits you have purchased do not expire, while credits granted as part of a subscription, a promotion or a welcome bonus may have an expiry date, which is shown where the grant appears in the platform.
- Credits are tied to your business account. They are not transferable to another account or business, and they cannot be exchanged, redeemed or withdrawn for cash or for any other value outside the platform.
- Refund treatment of credits is set out in the Refund and Billing Policy (/refund-policy).
7. Messaging your clients
Labooka gives you tools to message your own clients. You decide who to contact and what to send, and you are responsible for having a lawful basis and, where required, consent for those messages - in particular for marketing. You must honour unsubscribe and opt-out requests. Labooka records consent and opt-outs per client and channel and checks them before every marketing send, and it adds an unsubscribe link to marketing email and marketing SMS sent through the platform. Channels without an in-message unsubscribe link (currently Telegram) still respect a recorded opt-out, and you must stop contacting a client who asks you to. You must not use the platform to send unlawful, misleading or unsolicited bulk messages. We may suspend messaging features where we reasonably believe they are being misused, or where a delivery provider or regulator requires it.
8. AI features
Some features generate text, images, video or recommendations automatically ("AI features"). You remain responsible for anything you publish or send that was produced with them. AI output may be inaccurate, incomplete or unsuitable, so review it before publishing or sending it to clients, and do not rely on it as professional, medical or legal advice. You keep your rights in the material you provide to an AI feature. As between Labooka and you, Labooka does not claim ownership of the output generated for your business; your use of that output remains subject to applicable law and to the terms of any third-party service involved in generating it, and we make no representation that the output is free of third-party rights.
AI features may be metered in credits, may change, and may be limited or withdrawn. Do not use them to create content that is unlawful, misleading about your services or qualifications, or that infringes someone else's rights.
9. Data and confidentiality
Client personal data you access through Labooka may be used only to provide your services and to communicate with those clients about them, and must be handled in line with applicable data protection law. Do not export or reuse it for unrelated purposes. Our own handling of personal data is described in the Privacy Policy (/privacy).
10. Suspension and termination
You may stop using the paid features at any time by not purchasing the next period; see section 5 for what happens to access. We may suspend or terminate a business account for breach of these terms, unlawful or fraudulent activity, repeated client complaints, or where required by law. On termination, paid periods and credits are treated as described in the Refund and Billing Policy (/refund-policy). If you need a copy of your business data, contact support@labooka.com and we will help where it is technically feasible.
11. Changes to features, prices and these terms
We may add, change, remove or restructure features, plans, cycles, seat rules, credit rates and paid offerings. We are not obliged to keep any particular feature, plan or price indefinitely. Where a change materially affects a paid subscription or the credit rates you rely on, we will give advance notice through the platform or by email, and the change will apply from the effective date stated in that notice. A price change never applies retroactively to a period you have already paid for. Continuing to use the platform after the effective date means you accept the change, unless applicable law requires otherwise.
12. Liability
These terms govern a business relationship. To the extent permitted by applicable law, Labooka is not liable for lost profit, lost bookings, lost data, or indirect or consequential loss, and our total liability arising out of these terms is limited to the amounts paid to Labooka during the 12 months preceding the event giving rise to the claim. Nothing here limits liability that cannot be limited under Armenian law.
13. General
Force majeure; no agency, partnership or employment between us; you may not assign these terms without our consent, we may assign them to a successor of the business; if a provision is unenforceable the rest stands; these terms, together with the documents they reference, are the whole agreement about the platform.
14. Governing law, language and contact
Law of the Republic of Armenia, with disputes subject to the competent courts of the Republic of Armenia. The language clause in the version block applies. Labooka is operated by Individual Entrepreneur (ԱՁ) «ՆԱՐԵԿ ԿՆՅԱԶՅԱՆ ԱԼԲԵՐՏԻ», registered in the Republic of Armenia on 4 March 2024, TIN (ՀՎՀՀ) 74445895. Registered address: Հայաստան, Գեղարքունիք, Գավառ (Կամո) Մարզկենտրոն, Զարգարյան Փ., Շ 52, Բն. 5, 1201. Contact: support@labooka.com (support: support@labooka.com).